Shipping & Returns
1. Shipping
1.1 We will make every effort to process and ship your order within the specified processing time upon receipt of your order. However, actual shipping times may vary due to factors beyond our control, such as shipping carriers and other unforeseen circumstances.
1.2 Once we have handed over the products to the designated shipping carrier, the risk of loss or damage transfers to you. We will not be held liable for any loss, damage, or delay in delivery incurred during the shipping process.
2. Shipping Fees
2.1 Shipping fees will be calculated based on your order and the specific destination requirements. The applicable shipping fee amount will be clearly displayed during the checkout process.
2.2 You may be responsible for paying any applicable customs duties, taxes, or other additional charges. These fees will be your responsibility and will be clearly communicated to you at the time of payment.
3. International Shipping
3.1 For orders requiring international shipping, please note that you may be required to comply with import regulations and customs requirements of the destination country or region. You are responsible for ensuring the legality of the products and fulfilling any applicable customs procedures, paying customs duties, or other fees.
3.2 We will make every effort to provide the necessary documents and information to facilitate smooth customs clearance of the products. However, we cannot be held responsible for the outcome of customs procedures or any resulting delays.
4. Returns and Exchanges
4.1 If you are not satisfied with the received wallet, you may request a return or exchange in accordance with our return policy . Please ensure that you submit the request within the specified return period.
4.2 To be eligible for a return or exchange, the wallet must be unused, in its original condition, and accompanied by the original packaging and proof of purchase.
4.3 If eligible for a return or exchange, you will be responsible for returning the product and bearing the shipping costs and any applicable fees associated with the return.
4.4 We will process your return or exchange request as soon as possible and arrange for the appropriate refund or exchange in accordance with our refund policy .
5. Limitations and Liability
5.1 To the fullest extent permitted by law, we shall not be liable for any losses or damages arising from shipping delays, product damage, loss, or any other shipping-related issues.
5.2 In the event of a defective product or incorrect shipment, please contact us immediately and notify us within a reasonable time after receiving the product.
5.3 We will handle your complaints and claims in accordance with applicable laws and our return policy. In any case, our liability shall be limited to the amount paid for the order.
